"I recommend you to experience Temos accreditation, all standards are understandable, the inspections are calm and instructive and I would definitely like you to meet Ms. Claudia and benefit from her excellent standard knowledge. It is an institution that inspects patient, employee and facility security at the highest level. It is a privilege to be from Temos."
★
Tugba Akpinar Özdemir
Group Quality Director
“At St. Augustine Private Hospital, we have long been committed to providing the highest quality of care to our patients, and the guidance from Temos International Healthcare Accreditation has been instrumental in this journey. The International Standards set forth by Temos are structured in a manner that not only challenges hospitals to achieve excellence but also makes that excellence attainable for all healthcare institutions, regardless of size or location.
What truly distinguishes Temos is its emphasis on the fundamentals of healthcare. The standards are rooted in the holistic delivery of care, recognizing that true quality extends beyond clinical outcomes. They deeply value the cultural and religious beliefs of all patients, ensuring that care is both respectful and inclusive. This approach is especially crucial in today’s diverse and evolving healthcare landscape, where the needs of patients are as varied as the communities we serve.
The support offered by the Temos Team during our preparation was exceptional. The expertise of the assessors was not only highly professional but also brought a sense of calmness to the assessment process. This was crucial for our employees, who worked diligently to meet the standards and appreciated the approachable and reassuring nature of the assessment.
Since achieving Temos accreditation, we have seen significant improvements in our hospital. We have developed a more competent critical care workforce, implemented quality standards that are now measurable through Key Performance Indicators, and enhanced our focus on the well-being of our employees. These advancements have strengthened our ability to deliver exceptional care and maintain a positive work environment.
Through our partnership with Temos, we have been able to align our practices with these international standards, significantly enhancing the quality of care we provide. We are proud to have met the rigorous requirements of Temos Accreditation, which not only validates our efforts but also inspires us to continue striving for excellence in every aspect of patient care.
We are grateful to Temos for their unwavering commitment to promoting quality-based medical care and for providing a framework that truly empowers hospitals to reach their full potential”.
★
Madonna Martin
Safety and Quality Specialist Consultant for St Augustine Private Hospital
The experience with the Temos accreditation:
"1. The importance of access to information in the decision-making process in health service delivery,
2. The importance of institutional structuring in rational medicine and its management, the necessity of accreditation process for qualified and effective health services,
3. Gaining awareness of the supportive process of quality culture with ʻpeople-oriented approachʼ and ʻpatient safetyʼ,
4. Integration, continuity and effectiveness of evidence-based and measurable practices in health care have been our most beautiful achievements."
★
Mrs. Hatice Kübra Dayi
Quality Manager
"This was our 2nd assesment in accordance with the 1st one we were much more ready but during the assesment we saw that we have stil some issues to improve this is mentioned by the assesors also this is like a journey at each time you will have new targets to reach it's mean that there is not a top point and that next time we will have much more difficult assesment. By this way quality will be increased gradualy without end."
★
Dr. Ilkay Erçağan
Quality Manager, Deputy Medical Director
"The experience of undergoing Temos re-accreditation process serves as a compelling narrative of our enduring commitment to excellence in the health services and the patient-oriented approach. The journey through re-accreditation was not merely a validation of past achievements but a testament to our goal for resilience, adaptability, and unwavering dedication to continuous improvement in the realm of ever-evolving health services sector.
We would highly recommend TEMOS"
★
Mr. YIANNIS KALOFISSOUDIS
DIRECTOR OF QUALITY MANAGEMENT SYSTEMS & EFFECTIVENESS MEASUREMENT ATHENS MEDICAL GROUP
"TEMOS International Standard "Quality in International Patient Care" can be considered a top-level certification program, which is based on the best international practices concerning the improvement of medical and non-clinical services for both local and international patients."
★
Dimos Kostoulas
Quality Manager
"Firstly, I would like to thank Dr.Claudia for her support for us and she helped us in explaining where we had a fault or misunderstanding for some standards and she gave us the time to correct the answering of some SET tool standard or for uploading some evidence. So we succeeded by her guidance.
Second, The TEMOS international accreditation is very strong and helpful accreditation for any organization that needs to develop policies and processes to ensure the correct delivery of that service to the customer without causing him any harm and also helps to continuously improve the organizationʼs quality system."
★
Dr. Ola Hanee Ahmed
Quality Director
"As the Corporate Communications Specialist at MCAN Health, I am pleased to provide a testimonial for our recent TEMOS reaccreditation. Having previously achieved TEMOS accreditation three years ago, our decision to pursue reaccreditation underscores the enduring value and standards upheld by TEMOS.
I personally managed the TEMOS accreditation process for MCAN Health, and I can definitely say that the comprehensive assessment conducted by TEMOS not only validated our commitment to international quality standards in healthcare but also provided valuable insights that allowed us to refine our processes further.
Efficient communication from the TEMOS team was instrumental throughout, making the reaccreditation process a smooth and collaborative effort.
MCAN Health is proud to be a part of the TEMOS network once again, and we look forward to maintaining this esteemed accreditation in the years to come."
★
Ms. Özümsu Alagöz
Corporate Communication Specialist
"It was an opportunity for us to evaluate and improve our own processes from an international perspective. It was effective and contributory in determining our roadmap."
★
Mr. Ismail Borazan
Quality Management Officer
"We can describe the overall experience with the assessors as positive and inspire experience. Assessors attitude was constructive and with understanding and advising manner.
Assessors were comprehensive and well educated by the standards requirement with flexible manner.
Assessors were polite and supportive with our staff. Our staff felt that they were not trapped for answers, they are relaxed through the tours of the surveyors."
★
Quality Team, IPD team
"TEMOS organization guided us through every milestone, standards are up to date covering all healthcare spectrum and applicable practically in real life."
★
Dr. Zeinab Gobara
Vice Chairwoman
"With quality standards in professional health, TEMOS is an excellent Accreditation organization to target excellent service."
★
Ms. Burcu Süerdem
Quality Coordinator
